You can contact customer service team at (973) 798-9145 or email us at [email protected]
You do not have to be home as long as your cleaner has proper directions for entering and exiting your home.
Simply click on the https://www.impressservice.com/job-details on the top of this website and complete the form. It shouldn't take more than 60 seconds.
We bring all required products to give your home a great clean. If you'd like us to use a specific product, please let us know and leave it out for the cleaner to use.
Absolutely not. Our services are provided as needed to suit your busy lifestyle.
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.
The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust.
The cost will depend on how large your home is and the amount of cleaning required.
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.
Your satisfaction is our topmost priority. That is why we offer a 24-hour guarantee. If for any reason you are not satisfied with your home cleaning, just give us a call within 24 hours of your cleaning and we will return to re-clean areas you are dissatisfied with, at no cost to you. For clients who do not want the cleaners back, we issue a $35 reimbursement. Nevertheless, we do our best to keep to our word and deliver our utmost best to all our customers.
Yes. You can purchase a cleaning gift certificate for just about any occasion.
Tipping is not mandatory or required in any way, but you have the option of doing so if you feel that you've received exceptional service.
We accept all major credit cards. We no longer take cash or personal checks. Our online payments are processed by Stripe and though a fully secure 256 bit SSL protocol.